The U.S. Citizenship and Immigration Services (USCIS) sought FMG’s human capital management expertise to maximize a positive culture—one that drives quality outputs and increases employee engagement and growth. Through FMG’s custom-designed Aspiring Leaders Program, featuring online supervisor tool kits and more than 350 leadership development webinars, USCIS provided exceptional leadership development and training to over 20,000 employees. The success of this program gained the agency recognition, awards, and a workforce that is better equipped to address the ever-growing global security threats facing the United States.
CYBERSECURITY AND INFRASTRUCTURE SECURITY AGENCY (CISA)
FMG created a change management and workforce development plan that successfully enabled the then-Department of Homeland Security’s (DHS) National Protection and Programs Directorate (NPPD) to reorganize and become the Cybersecurity and Infrastructure Security Agency (CISA). FMG provided CISA the tools needed for the organization’s expansion of responsibilities and capabilities through the creation of a rigorous, mission-centric hiring plan. The results were an increased number of qualified applicants entering the hiring pipeline ready to safeguard the nation’s cyber and critical infrastructure.
FMG transformed leadership skills for 20,000 employees with 350 custom-designed leadership webinars.
DEPARTMENT OF DEFENSE (DOD)
With a growing focus on the elimination of sexual misconduct and assault within the U.S. Military, FMG worked with the Department of Defense’s (DoD) Sexual Assault Prevention and Response Office (SAPRO) to improve the user experience within an online environment of scientists, researchers, and business leaders who sought validated information, best practices, and curriculum to improve their own prevention programs. Through a mixed-methods approach, FMG formulated an understanding of the barriers to users’ involvement, the perceived barriers of use, and new feature requirements to improve SAPR Connect, an online educational platform for sexual assault prevention and response professionals within DoD.